Business Analysis Best Practice: Basic
You will learn how to
  • Understanding and applying best practises of the business analysis discipline
  • Conduct engineering and business-needs analysis to elicit stakeholder requirements
  • Apply problem solving techniques to identify issues and opportunities
  • Understanding Systems and Creating effective requirements and communication plans

    Defining Business Analysis

    Overview of the business analysis discipline

    • Key roles and responsibilities
    • Distinguishing between business analysis and other related disciplines

    Introducing the business analysis framework

    • The framework and the Business Analysis Body of Knowledge® (BABOK®)
    • Industry best practise from the International Institute of Business Analysis (IIBA®)

    Capturing Business Requirements through Elicitation

    Gathering business needs at the organisational or department levels

    • Performing needs-analysis
    • Choosing the best elicitation technique
    • Soliciting enterprise-level contextual analysis

    Identifying the nine elicitation techniques

    • Verifying the necessary steps to gather information
    • Recording and confirming elicitation results

    Conducting Enterprise Analysis

    Analysing the business landscape

    • Categorising and prioritising business needs and issues using affinity diagrams
    • Assessing business capabilities and gaps

    Detecting problems and finding opportunities

    • Exposing root causes of problems
    • Finding opportunities for growth
    • Identifying elements of the initial solution scope
    • Developing action-oriented business initiatives to address business needs and opportunities

    Measuring the feasibility of options

    • 2x2 analysis grid
    • Prioritisation matrices
    • Anticipating project benefits and costs

    Documenting critical project parameters

    • Building SMART project objectives
    • Specifying critical project elements and deliverables

Hands-On Experience Includes
  • Deploying root cause analysis techniques
  • Writing SMART business objectives
  • Conducting stakeholder analysis
  • Deploying the affinity diagramming technique
  • Business and System Modelling techniques


Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Documenting assumptions, ground rules and templates
  • Producing a requirements development plan to guide and manage the process
  • Building the communication plan

Performing stakeholder analysis

  • Identifying key stakeholders
  • Analysing the impact stakeholders have on a project

Developing a change management process

  • Baselining your plan
  • Following the defined change management process
  • Managing the change control process

Managing and Communicating Requirements

Analysing requirements

  • Verifying, prioritising and organising requirements
  • Specifying the requirements document
  • Identifying key relationships using traceability

Executing the communication plan

  • Addressing common pitfalls typically encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder agreement and conflict

Assessing and Validating Solutions

Allocating requirements

  • Optimising business value
  • Evaluating dependencies between requirements

Assessing organisational readiness

  • Identifying organisational capability gaps
  • Defining business and technical organisational impacts

Developing Business Analysis Competencies

  • Going beyond the mechanics of analysis
  • The IIBA® Business Analysis Competency framework